On the 31st of January 2023 we introduced a 2-year rolling expiry date on Star Points. Therefore, if you had points in your wallet that were older than 2 years these will have been deleted.
You can view your expiry dates at any point by clicking on the gift icon and selecting ‘Points Expiry’.

Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article